FAQ FOR OUR VALUED MEMBERS
1. What exactly are you selling?
[Research route] We supply research-grade liquids and lyophilised powders intended for in-vitro laboratory use only.
[Supplement route] We sell hard-core body-building supplements that are legal in the jurisdictions we ship to.
[Research route] We supply research-grade liquids and lyophilised powders intended for in-vitro laboratory use only.
[Supplement route] We sell hard-core body-building supplements that are legal in the jurisdictions we ship to.
2. Do I need a prescription?
[Research] No prescription is required; our products are not for human or veterinary use.
[Supplement] No prescription is required; none of our ingredients are classified as controlled substances in the destination country.
[Research] No prescription is required; our products are not for human or veterinary use.
[Supplement] No prescription is required; none of our ingredients are classified as controlled substances in the destination country.
3. What compounds do you stock?
Our current catalogue includes LIST THE 6–8 BEST-SELLERS HERE (e.g., RAD-140, MK-677, Ostarine, Tadalafil, Tren-E, Test-E).
Full batch COA (Certificate of Analysis) is available for every SKU.
Our current catalogue includes LIST THE 6–8 BEST-SELLERS HERE (e.g., RAD-140, MK-677, Ostarine, Tadalafil, Tren-E, Test-E).
Full batch COA (Certificate of Analysis) is available for every SKU.
4. How pure are the products?
Every batch is ≥98 % by HPLC and tested for heavy metals, residual solvents and microbial contamination.
Lab reports are uploaded in the product-photo gallery and can be downloaded as PDF.
Every batch is ≥98 % by HPLC and tested for heavy metals, residual solvents and microbial contamination.
Lab reports are uploaded in the product-photo gallery and can be downloaded as PDF.
5. Where do you ship?
We discreetly ship to USA, Canada, UK, EU, Australia, New Zealand, Singapore, Thailand, Brazil, Mexico.
If your country is not on the list at checkout, we cannot service it at this time.
We discreetly ship to USA, Canada, UK, EU, Australia, New Zealand, Singapore, Thailand, Brazil, Mexico.
If your country is not on the list at checkout, we cannot service it at this time.
6. What shipping methods do you use?
- USA domestic: USPS Priority (2–4 days) or UPS Overnight.
- International: DHL Express (5–7 days) or PostNL tracked (10–20 days).
All packs are stealth-packed with no reference to research chemicals or supplements.
7. What payment methods are accepted?
We accept Bitcoin, Ethereum, USDT, Litecoin, bank-transfer (SEPA), and major credit-cards through a third-party crypto-to-fiat processor.
Card payments appear under a neutral sports-nutrition descriptor on your statement.
We accept Bitcoin, Ethereum, USDT, Litecoin, bank-transfer (SEPA), and major credit-cards through a third-party crypto-to-fiat processor.
Card payments appear under a neutral sports-nutrition descriptor on your statement.
8. Is my payment information safe?
We never store card data on our servers. Checkout is SSL-encrypted and PCI-DSS compliant.
We never store card data on our servers. Checkout is SSL-encrypted and PCI-DSS compliant.
9. What is your reship / refund policy?
- If a package is seized by customs, we will reship once free of charge (photo of seizure letter required).
- If a product arrives damaged or broken, send us clear photos within 48 h and we refund or replace.
- We do not accept returns for research liquids once the seal is broken (safety & integrity reasons).
10. How long until my order ships?
All orders placed before 14:00 EST (Mon–Fri) ship the same day. You will receive an automated e-mail with tracking within 6 h.
All orders placed before 14:00 EST (Mon–Fri) ship the same day. You will receive an automated e-mail with tracking within 6 h.
11. Do you offer bulk or wholesale pricing?
Yes—MOQ 25 units per SKU or $2 000 mixed order. Contact with your wish-list for price-sheet.
Yes—MOQ 25 units per SKU or $2 000 mixed order. Contact with your wish-list for price-sheet.
12. Are there any side-effects?
[Research] Our materials are not approved for human consumption; we do not provide medical advice.
[Supplement] Consult a licensed physician before use, especially if you have pre-existing medical conditions or are taking prescription medication.
[Research] Our materials are not approved for human consumption; we do not provide medical advice.
[Supplement] Consult a licensed physician before use, especially if you have pre-existing medical conditions or are taking prescription medication.
13. Do I need post-cycle therapy (PCT)?
[Research] Researchers often pair SARMs or anabolics with a PCT compound; common options are Enclomiphene, Tamoxifen, or Clomiphene citrate.
[Supplement] Yes—any product that may suppress endogenous testosterone should be followed with a proper PCT. We stock PCT bundles.
[Research] Researchers often pair SARMs or anabolics with a PCT compound; common options are Enclomiphene, Tamoxifen, or Clomiphene citrate.
[Supplement] Yes—any product that may suppress endogenous testosterone should be followed with a proper PCT. We stock PCT bundles.
14. How should I store the products?
Store lyophilised powders at –20 °C for maximum shelf life (≥36 months).
Store reconstituted liquids at 2–8 °C and use within 30 days. Keep away from direct sunlight.
Store lyophilised powders at –20 °C for maximum shelf life (≥36 months).
Store reconstituted liquids at 2–8 °C and use within 30 days. Keep away from direct sunlight.
15. Will my order pass customs?
We provide discrete stealth packaging and include only the minimum paperwork required by law.
Nevertheless, you are responsible for knowing your local import regulations. If your country prohibits the import of research chemicals, do not order.
We provide discrete stealth packaging and include only the minimum paperwork required by law.
Nevertheless, you are responsible for knowing your local import regulations. If your country prohibits the import of research chemicals, do not order.
16. Do you have an affiliate program?
Yes—15 % commission on net sales, paid weekly in Bitcoin or USDT. Sign-up at steroidieu.online/affiliate (must have crypto wallet).
Yes—15 % commission on net sales, paid weekly in Bitcoin or USDT. Sign-up at steroidieu.online/affiliate (must have crypto wallet).
17. How can I contact you?
- Live-chat (bottom-right corner) – average reply <2 min during business hours.
- E-mail: – we answer within 12 h.